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Privacy Policy

The Company is committed to protecting and respecting your privacy.  We will only collect personal data where it is necessary for us to do so and where it is relevant to our dealings with you. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected or for as long as we are required to keep it by law. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to info@ninecats.com

HOW DO WE COLLECT INFORMATION FROM YOU?

We obtain information about you when you use our website, for example, when you contact us about our service, to pay an invoice, leave a review or to sign up to receive our newsletter.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

The majority of the data that we collect and store will be business data relating to the customer that we are dealing with and contracts that are being undertaken. The personal information we collect might include your name, address, email address, IP address and information regarding what pages are accessed and when. If you make a payment from our website, your card information is not held by us, it is collected by our third party payment processors, who specialize in the secure online processing of credit/debit card transactions, as explained below.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

WHAT DO WE DO WITH YOUR INFORMATION?

We may use your information to:

  • provide you with the services and news which you request.
  • process a payment that you have submitted;
  • provide you with billing information in relation to our Company.
  • carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested

Email marketing (if applicable): With your permission, we may send you emails about our services and updates. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected or for as long as we are required to keep it by law.

CONSENT

How do you get my consent? When you provide us with personal information to provide a service, complete a transaction, or make a payment, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

THE RIGHT TO DELETION AND CORRECTION

The accuracy of your information is important to us. You have the right to ask us for a copy of the information the Company holds about you. We may ask you to verify your identity and for more information about your request. If you would like to make a request for information, please contact us at info@ninecats.com. You also have the right to ask the Company to stop using your information. However, if this involves a request for deletion of emails or documents you have sent we may not be able to do so, particularly as we have a legitimate business interest to keep all correspondence and documentation that relate to contracts with our customers.  Where we are unable to comply with your request we will provide reasons for failing to do so.

WHO HAS ACCESS TO YOUR INFORMATION

We will not sell, rent or trade your Personal Information to third parties.

When you are paying for a service in our checkout, your payment will be processed by a third party payment processor, who specializes in the secure online capture and processing of credit/debit card transactions. Other than as set out in this Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

WHERE WE STORE YOUR PERSONAL DATA

  1. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information.
  2. Only authorized personnel and contractors have access to your information.
  3. We will keep personal data secure by taking appropriate technical and organizational measures against its unauthorized or unlawful processing and against its accidental loss, destruction or damage.

We undertake to ensure the protection and security of Personal Data that you choose to communicate, in order to ensure the confidentiality of your Personal Data and prevent your Personal Data from being distorted, damaged, destroyed or disclosed to unauthorized parties. We maintain reasonable physical, electronic, and procedural safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. Since all Personal Data is confidential, access is limited to employees, contractors and agents of the Company, who have a need to know such data in carrying out their tasks. All the people who have access to your Personal Data are bound by a duty of confidentiality and subject to disciplinary actions and/or other sanctions if they fail to meet these obligations.

PAYMENT

If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

OTHER WEBSITES

The Website may, from time to time, contain links to and other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

COOKIES

We use cookies on this site.  A cookie is a small text file that is stored on your computer for record-keeping purposes. Cookies contain no personal details about you and they can be disabled by changing your browser preferences. Google Analytics is also used to track website trends without identifying individual visitors. The cookie used by Google Analytics stores information such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the website.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

For more information about our privacy practices or if you have questions or complaints, please contact us by email at info@ninecats.com or by mail at:
NineCats Design, LLC
3 Brieann Drive
Merrimack, NH 03054